VGo Overview

See, hear, talk, and go anywhere

VGo is a productivity improvement solution that enables a person to replicate himself in a distant location and have the freedom to move around as if they were physically there. With VGo, you can see, hear, talk, interact, and go anywhere. VGo is not a traditional videoconferencing/telepresence solution where two or more people meet using specially equipped rooms or PCs in their offices.  With VGo, you are completely independent of the people in the distant location – it’s 100% remote controlled.  You don’t make a call – you just go there – your presence is established remotely via VGo’s physical presence.  Some users describe VGo as their personal “avatar”.  Others describe how VGo “embodies” the remote person.

VGo is a flexible tool that can be applied to a wide variety of organizational challenges in healthcare, education, and business


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VGo Feature Descriptions

What is VGo?

Using our dedicated software application for PC, Mac and iPhone, a remote user instantly connects to the VGo in a distant facility – giving them the ability to not only interact with the people who are there but also to move around under their own control.  

VGo can be shared by a set of people or dedicated to a single person using standard web accounts and permission settings maintained by you, or by someone in your organization – just as applications such as printing, email, and instant messaging are managed today.

VGo is uniquely integrated with a camera, microphones, and video display – all on a light-weight, motorized, stylish, remote-controlled platform. VGo is optimized at 4 feet tall so it works equally well when interacting with people who are sitting or standing. An height extension accessory raises the height to 5 feet for applications where people are always standing or where you need to have a higher view.  And of course you can look anywhere – up, down, all around. You can move delicately around tight spaces, slowly pan around the room or join a colleague walking down the hall. VGo is battery powered and can run up to a full day between charges. When it’s time to recharge – just click the “Dock” button and VGo automatically positions itself on its charging dock (included).

VGo is designed for indoor environments. You can go wherever there’s a WiFi or Verizon 4G LTE network signal (4G connectivity is an optional feature). It can easily be carried up or down stairs, or you can have one or more VGos on each floor where a remote person needs to go.


How does VGo work?



VGo’s underlying technology is very sophisticated – but to the user, it’s very simple, no training is required.

The remote person brings up the VGo App on their iPad or computer (PC or Mac, clicks on the location they need to visit – and instantly they are there.

VGo connects to the network (internet) using WiFi or Verizon 4G LTE service. VGo is continually monitored by a purpose built cloud-computing network (VGoNet) that keeps track of its availability and initiates telepresence upon request by a remote user.  VGoNet uses its intelligence to establish the best connection through the network to provide the highest possible quality.  If both the remote user and the VGo are within an enterprise network, then the data comprising the audio, video and driving controls all stays within that network.

The VGo App

The VGo App, which is used by the remote person to interface with the distant VGo, is simple to use.  There are simple indicators for the VGo’s battery level and also the VGo’s WiFi or Verizon 4G LTE signal strength.  A handful of controls enable you to:

  • Mute your Audio or Audio and Video
  • Turn Lights on and off
  • Control the volume of your voice coming out of the VGo
  • Take a hi-resolution photo that is automatically transferred back to a folder on your computer
  • Have the VGo speak anything that you type 
  • Zoom the video coming from the VGo on your computer screen up to 5X

Driving is simple too – just drag your mouse pointer and VGo moves in that direction.  Drag it further and the VGo moves faster.  You can also use the arrow keys on your keyboard.  Tilt the camera using the scroll wheel on the mouse or use your keyboard.

 Download the app here




Charge Dock & Power CordAdditional charge docks sold separately for multiple charge stations
Handheld Remote ControlThis is only used for specialized applications when you want to control the VGo locally. Also sometimes used to enter configuration data when the VGo is first installed.
The VGo AppA license supports up to 20 users.
VGo Robot4' tall base model
BatteryUp to 8 hours between charges. Extended life battery, sold separately, lasts more than 12 hours.