VGo for Healthcare

Healthcare faces major challenges. The cost to deliver health services continues to rise. Meanwhile, there are not enough trained healthcare professionals available to address the increased demand for services, not to mention the pressure that the burgeoning aging population is placing on the system.

The VGo telepresence robot helps overcome these challenges by giving clinical experts instant access to the patient wing, lab, clinic,  eldercare facility, or the home. 

VGo’s two-way audio/video communications combined with remote controlled mobility enables nurses, doctors and social workers to check on patients without having to be physically present. As a result of this unparalleled access, patients experience faster recovery times and reduced readmissions, and are more satisfied with the quality of their care.

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Instant Access to Patients

Remote Visiting


VGo is the best way to overcome the miles. The role of family members has changed from concerned by-stander to member of the care team. Today’s best hospitals understand this and are investing in ways to accommodate visitors. Technologies like VGo to enable distant or time pressed family and friends to visit without traveling to the hospital. Visitors can drive VGo to wherever they would go if they were there in person:

  • maneuver around the bed
  • approach a loved one sitting in a chair
  • provide company during a walk down the hall or on a trip to the rehabilitation center
  • visit with the nursing staff
  • confer with the doctors in the hallway

Assisted Living


Ten million adult children now care for their parents and many do it long distance. This can lead to social isolation for elderly parents, which has been found to affect overall health. Video conferencing bridges that gap. A study published by the Journal of Clinical Nursing found that nursing home residents rated using video to communicate with family members very highly. It reduced anxiety, was a better form of communication than phone call, and served as a good replacement for an in-person visit.

However, the survey also indicated that regular videoconferencing services like Skype have issues as the elderly have to navigate a computer or tablet, and they made not have great flexibility of movement. Unlike video conference apps, VGo does not require the patient or elder family member to answer a call; VGo is 100% remote-controlled by any authorized visitor with an internet-connected device equipped with audio capabilities and a webcam.  


Remote Student

Injuries, extended illnesses, immune deficiencies and other physical challenges prevent a student from being able to attend school physically. School districts try to accommodate these special needs by working providing on-line courses, in-home tutors, special busing, videoconferencing and more. But these are expensive and limiting since students miss out on the classroom experience and social life that comes with attending school. Now, they can participate in classroom discussions and share in the social aspects of locker-side chats, lunch period and moving from class to class.

Click here to learn more about how the VGo is giving life-changing independence to students with congenital and recent onset medical conditions.


Because of the versatility of VGo, it is being used in a variety of applications in pediatrics. With VGo, a clinician, patients and family members can communicate and interact as if they were in the same room. Facilities like Rady Children’s Hospital has implemented the VGo as part of their telehealth initiative to improve the speed of delivery of services, quality of care, and patient experience. With satellite locations ranging from 20 minutes to more than an hour away, the telemedicine robots allow Rady Children’s experts to consult on cases in a more timely and efficient manner. Rady Children’s currently has funding to purchase 16 of these advanced robots. Some of the robots are already in use at Rady Children’s neonatal intensive care unit (NICU) satellite locations.


A limited supply of expert resources doesn’t have to constrain training availability. Keeping staff continually updated and advancing the skills of qualified workers is important to the strength and competitiveness of any organization, especially in healthcare where continuous training is mandated.

VGo’s robotic telepresence solution is an ideal way to increase the productivity of trainers who have responsibilities beyond a single facility. Instead of a single two hour training session bounded by travel times in a day, a trainer can now easily conduct 4 training sessions in a day - conducted from anywhere. VGo means more productive trainers, lower training costs, and more scheduled training sessions.

Download a whitepaper to learn how providers are using the VGo telepresence solution.


“One of the things we’re going to have to do is be where the patient is. We don’t have enough caregivers and resources to do that any other way but electronically.”

Greg Walton, Chief Information Officer, El Camino Hospital

Excerpt from Modern Healthcare

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