VetLink: An easier way to check in at Overton Brooks VA Medical Center


There is now an easier way for Veterans to check-in for their appointments at Overton Brooks VA Medical Center. VetLink kiosks, powered by Vecna, are positioned near every clinic of the Medical Center, shortening check-in and wait times for appointments. The kiosks also provide a means of updating personal information to include insurance and account information. Each Vet-Link kiosk provides a touch screen for Veterans to use as they access this information. Vet-Link also provides seamless communication between the Veteran and the clinic. Once the Veteran checks-in the clinic is notified, resulting in shorter wait times.  The system also gives Veterans the opportunity to view future appointments.

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