Support

Patient Solutions Technical Support

Contact us 24/7 for support for your patient solutions software or kiosk hardware. 

support@vecna.com
855-460-8267 Veterans Affairs
855-458-8267 All others

 

VGo Technical Support

Need help setting up your new robot? Looking for guidance on using the product? You’ll find a list our of frequently asked questions here!

If you can’t find what you’re looking for, we’re here for you. Contact us Monday-Friday, 9am-7pm EST for support with your VGo app or robot hardware. 

vgosupport@vecna.com 
617-674-8545

VGo User Guides

VGo App – Controls at a glance 3.0
VGo Quick Setup Guide v7
VGo Solution User Guide v3.0.0e
VGoNet Manger – Administrator’s Guide v1.2

Download the

VGo App

for PC and iOS

Use it to connect to your VGo
wherever you are!

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