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VGo E-1000 Robotic Telepresence System


E-1000 VGo Robotic Telepresence System for educators and special home applications.

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For shipments outside the continental US, please contact us for a shipping quote.

Advance Replacement Service

Advance Replacement Service includes:

  • Extended Hardware Warranty on all parts except the battery
  • Shipment of replacement parts or robot within 24 hrs of VGo Support diagnosis. You have 30 days to return the failed material.
  • Free shipping for advance replacement and free shipping of returned materials
  • Free replacement battery shipped at no cost every year

Need to renew Advance Replacement Service?

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VGo Robotic Telepresence System with embedded WiFi for education and special home applications.

Internet and WiFi connectivity are the user’s responsibility.


  • VGo Robot
  • VGoNet Manager – web based robot and user management administration software
  • Standard Battery (6hr)
  • US Power Cord
  • 20 VGo App licenses
  • 1 year hardware warranty – return to factory
  • Phone and email Help desk support
  • Re-usable shipping box


  • 48” Tall x 13” W x 15” D
  • Optional 60” tall
  • Shipping box is 41″ x 16″ x 16″
  • Total shipping weight is 31 pounds
  • Independent dual motorized drives
  • 0 to 3.7 ft/sec variable speed
  • Obstacle and stair detection
  • 2MP tilting camera
  • H.264 30 up to fps video codec
  • 8khz Hi fidelity audio codec
  • 6” LCD display
  • 5X no loss Zoom
  • 4 microphone array, 360o pick-up
  • Woofer and tweeter speakers
  • Echo and Noise Cancellation
  • Integrated touchpad user controls
  • Speech processor
  • AES & TLS encryption for security
  • Embedded 802.11 WiFi
  • Customizable stand-by images
  • Free VGo App downloads for Windows, Mac, iPad and iPhone
  • Optional Auto-docking for battery re-charging
  • Optional hand held remote control

Network Requirements

  • Broadband internet access with min 768Kbps upload speeds
  • If inside an enterprise firewall, the following outboard firewall ports must be open:
    • Port 5222 (XMPP)
    • Port 3478 (STUN)
    • Port 80 (HTTP Non-proxy)
    • Port 443 (HTTPS Non-proxy)

Note: A port tester is included in the VGo App so you can easily determine port status


  • Vecna Technologies, Inc.  Woburn, MA USA


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