Jibestream Allies with Vecna to Improve the Patient Experience with Intelligent Wayfinding
Jibestream, a thought leader in developing wayfinding platforms for healthcare facilities and other major public venues, and Vecna, an innovator in patient engagement solutions, today announced a strategic partnership that guides patients throughout the entire patient engagement continuum from pre-registration to on-site location wayfinding.
Jibestream’s NovoMap integrates with Vecna’s Patient Information Exchange platform to allow patients to seamlessly check-in for appointments from home, scan a barcode for express check-in on-site, and access interactive maps via mobile or on-site touchscreen devices to navigate complex healthcare facilities with ease.
“Our Patient Information Exchange platform introduces a complete user experience for the patient to navigate the administrative, financial, and clinical aspects of their health, both online and on-site,” says Ben Bau, VP and General Manager of Patient Self-Service Solutions at Vecna. “Now, patients will benefit from that same user interface to navigate the physical environment which we expect will positively impact patient satisfaction.”
“With Vecna’s Patient Information Exchange platform, NovoMap will guide patients to their respective locations, reducing the number of delayed or missed appointments,” says Chris Wiegand, CEO of Jibestream. “Improving hospital effectiveness while also reducing the time devoted by hospital staff to help patients navigate hallways and floors, will support Lean management and increase patient satisfaction scores.”
Jibestream develops real-time, data-driven digital wayfinding applications for touchscreens on kiosks and mobile devices. Our platforms, powered by NovoMap technology, feature user interfaces aimed at helping visitors navigate complex public spaces, while facilitating and supporting mapping, messaging, advertising, data mining, live video and customer-service engagement strategies.
Recognized in 2012 as Canada’s most innovative technology company by the Canadian Innovation Exchange, Jibestream is the go-to wayfinding solution provider to some of the world’s largest and busiest hospital campuses, transportation hubs and shopping malls.
Learn more at jibestream.com.
Vecna is an innovative healthcare technology provider whose comprehensive suite of advanced mobile, web, and robotics solutions are designed to streamline operations, reduce costs, and improve patient and provider outcomes. Vecna’s offerings include patient self-service, electronic infection surveillance software, and logistics automation. Vecna delivers better technology to realize a better world for all.
Learn more at www.vecna.com.