Self-Service Kiosks

Benefits

The Benefits of Patient Self-Service

By automating routine processes, patients enjoy shorter wait-times while providers eliminate paperwork, increase throughput and cut cost.

Revenue Capture:

• Collect past due balance and co-pays

Patient Demographics:

• Correct errors
• Decrease the volume of undeliverable mail and prescriptions
• Reduce days A/R outstanding

Insurance Information:

• Verify and correct enrollment and eligibility information

Scanning:

• Consent forms, insurance cards, IDs, and more

Queuing:

• Streamline patient flow

Web Portal:

• Enable patients to complete time consuming tasks at home
• Rapid check-in
• Improve no-show rates

Positive ROI in the first year – Contact us to request a FREE ROI Asssessment

Hardware

Peripherals

Vecna's kiosk peripherals provides enhanced functionality and flexibility that allow patients even greater access to healthcare services. Below are examples of peripherals we offer. For a complete product catalog, please Contact us.

Implementation

3 Steps to kiosk implementation

1. Create Workflow

Vecna's kiosks adapt to hospital's existing workflow to produce a highly intuitive, user-friendly solution that enables patient to perform a variety of tasks on their own, eliminating long lines at the front desk and free up administrative staff to focus on higher-value tasks.

Hospital has the option to select pre-optimized workflows or build customized workflows. Examples of pre-optimized workflows include check-in & registration, billing & copay collection, way-finding, forms management.

2. Connect IT Systems

In order to fully utilize kiosk's capabilities, the kiosks must be able to communicate to existing systems such as the EMR, Billing system, and Scheduling system. Vecna's kiosk application integrates to the hospital's current work processes and to related systems. Vecna creates the data interfaces to the source and destination systems using Vecna's proprietary IDEA™ integration engine. Whether you are considering a single or multi-site facility Vecna's kiosk architecture easily scales to fit your needs.

3. Deploy Hardware

Once workflow design and integration are complete, Vecna engineers will be on-site to install kiosks. Hospital can choose from a variety of hardware form factors including free-standing kiosk, table top kiosk, wall-mount kiosks, and tablets. The kiosk application can run on any web browser enabled device like the iPad and smartphones.

Not ready for full Kiosk integration? Try Kiosk Lite.

Why Vecna

Top 3 reasons why Vecna is preferred:

1. Superior technology

Vecna engineering combines innovative design and functional performance that exceed customers' expectations. We offer best-in-class integration services to ensure 100% data accuracy so that the customer gets the most value out of our products.

2. Flexible application

Multiple features are customizable by facility, department, or the individual user and can easily adapt to each hospital's unique workflows.

3. Differentiated service

Vecna's team of engineers and service representatives go above and beyond to provide timely response to your questions, resolve problems when they occur, and customize training to meet your needs.

Testimonials

"I am impressed with the intellect and energy of the Vecna Team. They clearly know how to develop, deploy and support enterprise solutions, but what has really been the key is their knowledge and experience. I highly recommend them for future work."

MAJ Troy R. Baker, MD
Walter Reed Army Institute of Research

"Vecna has my highest recommendation for future contracts...They have far exceeded all expectations in the development of the Military Health Systems' first worldwide deployable web-based portal...I regard them as the finest company I have worked with in my fifteen years of program and project management."

Bill Arbaugh
Deputy Director for eHealth
TRICARE Program Manager

"Vecna Technologies has worked with us on several projects to interface patient data between multiple files and systems. Not only have all projects been completed with technical precision and on time, but Vecna strives to understand the business needs and see the big picture to ensure that the best and most cost effective solution is provided ... In short, I highly recommend Vecna Technologies for providing technology and business solutions."

Jennifer Paschall
Systems and Programming Manager
Johns Hopkins University